European fintech payabl. integrates Visa’s Rapid Dispute Resolution to automate pre-chargeback dispute handling for UK and EU merchants.
European fintech payabl. has embedded Visa’s Rapid Dispute Resolution (RDR) service into its payabl.one platform, enabling merchants to resolve disputes before they escalate to chargebacks. The tool provides real-time automation for pre-dispute stages, including virtual refunds, aiming to reduce fraud-related losses for businesses across the UK and EU.
Chargebacks were identified as a top fraud concern in payabl.’s recent report, with 31% of UK merchants reporting exposure to friendly fraud over the past year. The integration allows merchants to manage disputes alongside payments, multi-currency accounts, and payouts within a single platform, streamlining operations and lowering dispute ratios.
payabl. chief risk officer Oleg Stefanets said the collaboration would deliver faster resolutions and improved customer experiences by reducing post-sale friction. The move follows growing demand for fraud mitigation tools amid rising dispute volumes in e-commerce and card payments.