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Puttshack, the tech-infused mini golf and entertainment concept known for blending competitive socializing with elevated food and drink, has partnered with TipHaus to streamline tip management across its 20 U.S. locations
For multi-location hospitality operators, tip management is often handled venue by venue, creating inconsistency, manual reconciliation, and limited visibility for managers and team members alike. TipHaus centralizes that process, automating tip calculations and giving Puttshack one consistent system across all its venues. “As restaurants continue to embrace technology that improves both the employee and guest experience, TipHaus has proven to be a valuable operational tool for Puttshack,” said Ryan Nowicki, Chief Operating Officer at Puttshack. “It has reduced errors by about 90%, streamlined tip management, and increased transparency for our team members, allowing managers to focus on developing their teams and delivering exceptional hospitality.” Puttshack runs its point-of-sale operations on Toast, which integrates with TipHaus. The integration is designed to pull sales and shift data directly from Toast, allowing tip calculations to run automatically, reducing manual data entry from each location.
Team members can then view how their tips are calculated through the TipHaus Employee App, giving them direct insight into their earnings. “TipHaus has streamlined everything we do with payroll. We’re saving around 8 hours a week per venue and close to 640 hours a month across all our locations,” added Tom Fraser, Operations Systems Administrator at Puttshack. “Puttshack is a great example of a growing, multi-location brand that needed one consistent system for tip management rather than a patchwork of manual processes,” said Kirk Grogan, COO and Co-Founder at TipHaus. “By automating tip calculations through their Toast integration and giving employees direct…