Banks in Britain are racing to adopt AI, yet despite rising investment, only 61% of banking professionals say AI is delivering on its potential.
An MIT study found that just 5% of companies investing in AI actually profit from it
The gap between AI spend and measurable ROI remains stubbornly wide at a time when nearly 78.3% of banking professionals face increasing pressure to demonstrate clear value from AI and automation investments. AI is now a central component for digital transformation efforts across the sector; however, achieving returns on this investment still remains elusive. The missing link?
Process Intelligence. AI cannot simply be plugged into existing operations and deliver results. Successful AI adoption works when business leaders have full visibility of how work in their organisation flows between systems.