Key Points – First-half revenue rose 1.6% to £906 million, but adjusted operating profit fell 32% to £32 million as Civil Service Pension Scheme (CSPS) remediation costs and higher finance expenses weighed on results. – Capita’s order book grew to £4 billion, supported by £957…
llion of contract wins and growth in Public Service and Pension Solutions. However, CSPS remains the company’s top operational priority, with management targeting backlog and service improvements by September and October. – Management expects full-year revenue to be broadly flat and free cash flow to be negative by £35 million–£50 million before business exits, while net debt is expected to rise
The company is also simplifying operations after selling its private contact-center business and is expanding its AI-led services strategy. Capita (LON:CPI) reported first-half revenue growth and a larger order book, while costs associated with remediating the Civil Service Pension Scheme (CSPS) contract reduced profitability and prompted the company to maintain a cautious cash-flow outlook. Chief Financial Officer Pablo Andres said adjusted revenue rose 1.6% to £906 million in the first half of 2026.
Growth in the Public Service and Pension Solutions businesses was partly offset by the absence of a £19 million benefit from a contract exit recorded in the prior year in the regulated business. Adjusted operating profit fell 32% to £32 million, reflecting additional CSPS remediation costs and the non-repeat of a £6 million prior-year contract-exit benefit. Adjusted profit before tax declined to £12.5 million from £29 million, also affected by higher finance costs associated with a higher average net debt position.