A retired police officer thought he was being scammed, then found a $300K insurance policy in his name When Charles Rahn received a suspicious letter in the mail asking for his bank and credit card information, he immediately assumed it was a scam. “(They’re) trying to scam me,”…
hn told WFTV 9 News (1) in Orlando, Florida. “I mean, it certainly looks official.” Must Read To Rahn’s relief, the letter wasn’t an attempt to steal his banking information. But its true purpose was just as concerning
As Rahn told WFTV, the letter was from a company called Franklin Madison, an insurance marketing agency, informing him that he had a past-due payment on a $300,000 accidental death and dismemberment insurance policy. The problem? Rahn didn’t even know this company existed, let alone did he have any recollection of taking out this insurance policy. “This is $300,000 insurance, billed quarterly,” Rahn told WFTV. “I haven’t had a life insurance policy for years and it certainly wasn’t with this company.” A case of mistaken identity?
After discovering the letter, Rahn, a retired police officer, reached out to WFTV reporter Jeff Deal and the station’s Action 9 team for help. “I don’t know Franklin Madison from a hole in the ground,” Rahn said. “I have no idea who they are.” Rahn initially suspected Franklin Madison was a fake company. But WFTV confirmed that it is a legitimate insurance marketing agency that works with insurers, credit unions, and banks. According to WFTV, Rahn received a letter from his credit union in 2025 offering $1,000 in free accidental death and dismemberment coverage. “The letter let him know he was eligible for up to $300,000 in coverage with pricing in smaller print down below it,” WFTV reported (1), adding that Charles didn’t remember signing up for the offer and “looking back now, he didn’t think it would cost him anything.” Franklin Madison has an A+ rating on the Better Business Bureau.