Quick Read – ServiceNow (NOW) received a Buy rating and $130 price target from Bank of America (BAC) on May 18, with the firm arguing that the workflow platform is uniquely positioned to serve as the control tower for autonomous agents across IT, employee, and customer…
rkflows. – Bank of America is betting that system-of-action platforms win the agentic AI era, positioning ServiceNow as a beneficiary rather than a victim of AI disruption in enterprise software. – The analyst who called NVIDIA in 2010 just named his top 10 stocks and ServiceNow wasn’t one of them. Get them here FREE
Bank of America (NYSE:BAC) reinstated its coverage of ServiceNow (NYSE:NOW) with a Buy rating and a $130 price target on May 18. The call frames the workflow software leader as a clear AI beneficiary, even as Bank of America reinstated Salesforce (NYSE:CRM) at Underperform on the same day. For prudent investors, the split call matters: Bank of America is betting that the system-of-action layer wins the agentic AI era.
ServiceNow stock has endured a brutal stretch, with NOW shares falling 36% year to date (YTD) through May 15, even as the broader software group stabilizes. That setup is exactly why this reinstatement matters now. Analyst Ratings The Analyst’s Case Bank of America’s thesis is straightforward: while AI disrupts the software landscape, ServiceNow stands to benefit from, rather than be replaced by, new AI solutions.