A borrower faces legal action after her student loan balance disappeared due to an unexplained transfer to a third party.
A borrower discovered her $55,000 student loan balance had been reduced to $0 in February 2024, only to be sued by SoFi 10 months later. The lender claims the loans were transferred to a third party, though the borrower was unaware of the change.
Carlson had paused her $800 monthly payments in 2023 after requesting forbearance or lower payments, which were not approved. Private student loans typically default after 90 to 120 days without formal relief. SoFi stated it had contacted Carlson about curing her delinquency.
The case highlights confusion around loan transfers and documentation errors, with hundreds of similar incidents reported. Borrowers remain uncertain about their payment status or loan locations.